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Letters to the Editor

Dining Services personnel need to work on attitudes
Countless students and Student Government Association officers have tried to change Sodexho’s food, and have failed. While it’s true that TCU’s food is poor, it’s not the only problem I see.

Since beginning my education at TCU last semester, I have been treated with disrespect countless times by those working behind the counters. I’m not saying that everyone is a problem — many of those who serve us food are polite and courteous — but there is a large group of workers who do not act appropriately. When I pay $8 for a meal, I expect someone to smile at me and be friendly. Instead, I’ve received grunts in response to my polite queries of “how are you doing today?” Much of the time, I never hear one “have a nice day” or “thank you very much” from any of the Dining Services workers. Beyond that, I’ve had workers scowl at and use unnecessarily harsh tones with me.

Some may argue that their job is difficult and that we should bear with them. Tough. It’s difficult to work at McDonald’s and other restaurants, but their employees treat customers with respect. If TCU Dining Services were a restaurant, it would never survive. If you work for a company in a position where you must deal with people, treating them with respect is in the job description. If you cannot fulfill that requirement, you should be let go.

TCU Dining Services needs to fix this problem quickly. I’m amazed that, in a university so obsessed with its image, TCU allows this kind of disrespectful behavior to continue.

— Brian Wooddell, freshman news-editorial journalism major